Received: 2024
“A big thank you to you and your team. This is a very critical project with daily meetings. Got the cooler back today and it’s working perfectly and I’m getting my measurements for the customer. You have been great to work with and I wanted you to know how much I really appreciate the awesome customer service!”
Jason B., Electrical Engineer
“I talked to one of your techs who had an excellent understanding of our needs. He was extremely helpful to me and his suggestions were very insightful.”
L.C., Director
“Your engineer gave me a call and was a massive help with not only advising on your products, but also helping me better understand how to approach the situation overall.
Thanks so much for forwarding my message to him. Looking forward to doing business with your team.”
Matt M., IT Manager
“I would like to thank you again for enabling our R&D with your high quality and reliable Peltier stages.”
K.Kim, Electrical Engineer
“Thank you so much for your help! You’ve taught me quite a bit about this unit. Problem solved. Thank you again for your time and expertise!”
Joel W., Technician
“We like your product very much, they are robust and easy to install. TECA is my ‘go-to’ when designing an enclosure for a harsh environment.”
Kevin S., Electrical Design Engineer
“It is very easy to set and I love the option to cool down, in order to save time during testing. Everything went well.”
Maja T., Principal Engineer
“Thank you for the warm support!!!”
Hans C., Sales Director
“As far as the purchase and customer service the experience could not be any better. Much appreciated!”
Bob B., Procurement
Received: 2023
“Thank you for the prompt response! Excellent customer support!”
Lawton W., Firmware Engineer
“TECA is setting the standard for new suppliers to our company.”
Sean S., Quality Engineer
“Your units have pretty much performed flawlessly compared to the previous units. Don’t change your quality!”
John F., Design Engineer
Received 2003 – 2022
“You have been one of our best suppliers. Thank all of the fine people we have dealt with and who have contributed to the success we have experienced.”Gary L., President
“I want to share with you that I tell people at every meeting that TECA is hands-down the best supplier I have ever worked with.”
Mike V., Project Manager
“Thank you for the work you and TECA have provided. It has all been greatly appreciated. Have a happy new year.”
Johnny C., Mechanical Engineer
“…testing is going well. The folks here commented at how much quieter your fans are overall and at how light the chassis is compared to the old system*….”
John F., Design Engineer
*Teca’s note: the TECA product replaced a competing “old system”, as the customer referred to
“With your guided suggestion we have completed integration of our system. Our system is running well. I appreciate your assistance! It is very kind of you!”
Jason Z., Design Engineer
“During my search for a cooling system, I discovered your company, but never did I expect the level of kindness you have offered. It is individuals like yourself and your company that provide great opportunities for non-profit organizations to survive, especially military non-profits. Not all understand what non-profits are all about. For us, it is about giving so that others in the future will learn and reflect on what took place in history. Again, we can’t begin to express our most sincere appreciation to you for your more than generous donation of the a/c unit. Thank you for your generous offer to support our foundation’s efforts to maintain one of America’s most beautiful Veterans Memorial Parks.”
Pete M., Operations Officer
“I was certainly pleased with your customer service and the performance of your product. All of our TECA coolers are doing quite well also. In fact, I haven’t had to think about them at all since they were installed!”
Jerry W., Senior Engineering Technician
“I wanted to let you know that the AHP-301CPV is working wonderfully for my daughter Lisa’s science fair project. She just completed her first data collection run and her results are interesting. She figured out how to use the device quickly and it has been rock solid for her. Lisa programmed the cold plate to cool the crystals, which were placed in copper cups, at 2 degrees Celsius per minute from room temperature to -20 C. Thanks in part to TECA, Lisa qualitatively reproduced the results of a paper in the journal of Science. She got an ‘A’ on her science fair project. She has also presented her experiment at a lab at MIT, where they may use it as part of their undergraduate course.”
Parent of Lisa.R., Student
“The reason we chose Thermoelectric was due to the excellent customer service provide by TECA. I was looking for a chiller to replace a model that we had been using since the early 1990’s by a company which has since gone out of business in the past several years. I was unable to locate a similar chiller and when I called TECA, it was offered that TECA may have a liquid chiller that they could modify to emulate the chiller previously used as far as function and interface. We have already generated interest with our sister site who is also looking for a replacement for the same application for the same reason.”
Steve, Radar Systems Manager
“BTW…After searching around I think you have a very cool product line at a very competitive cost! It’s nice to see a company finally thinking outside the box…”
Vince, Application Engineer
“Thank you so much for the very fast shipment! Our scientists are very happy and feel they are excellent condition and quality! Thank you for your help, it’s been a true pleasure working with you.”
Dawn, R&D Strategist
“The [ERGO-900] cold plate has worked wonderfully for us so far. It cools down very quickly when you turn it on and it is ready to use within minutes. It can hold approximately 40 blocks, it maintains its temperature well, it is quiet, and it takes up very little space. We are greatly enjoying it! Thank you so much again.”
Hannah, Histology Technician
“You did an awesome job listening to our needs and recommendations to create a product that was lacking in the Histology world. I’m pleased to tell you that we are happy with the size, look, and performance of this unit. The cold plate surface is a nice size and reaches -6 degrees C in a timely manner and maintains this temp. This is a preferred temp to chill our paraffin blocks for optimal microtomy.The fan is quiet and only produces a small amount of airflow out the side and back. AWESOME job!!!!!! Everyone is loving it!!!!”
Pam.R., Histology Laboratory Manager
“TECA plates are very useful for our project and there are plenty of experiments where we use them…you can be sure I will recommend them to a large number of companies we are working with.”
P.J., Director of Technology, Engineering & Quality
“Thanks for the update and all your help during our certification process. It was a pleasure doing business with such a responsive company.”
C.M., Hughes Network Systems
“Your coolers continue to be a workhorse for us. Thanks!”
G.G., University of California
“TECA occupies a unique place in the cooling industry. In harsh environments and/or mission-critical applications, performance trumps cost.”
Anonymous
“It’s been very good dealing with you on these various projects. I appreciate working with you.”
T.W., Cere
“Your units are working wonderfully.”
D.D., Glacigen
“We like the machine and it works well…That’s why we bought a second one. It’s a nice product…”
V.M., Kronospan
“Kudos to your team, again. Wonderful job.”
S.G., Swift Protech
“Thank you very much for getting this order built and shipped. My customer is pleased the item [is arriving early!]”
G.R., Wesco International
“Thank you ; I appreciate the outstanding service provided by yourself and your comrades at TECA.”
B.I., Lockheed Martin
“Our customer did Factory Acceptance Testing yesterday… This is FANTASTIC and it is THANKS TO YOU. This is the fastest project in my 45 years in the business. Thank you.”
J.C., Falcon Analytical
“Our main focus is receiving a high quality product, which your company always delivers.”
D.D., Lockheed Martin
” I’m writing to let you know the controllers are spot on!!
Thank you for helping us with this project. We appreciate the way you guys stepped up to help make this project go smoother. Well done!”
S.G., SPIA
“Thanks a million!! You and your firm have been and continue to be outstanding in your efforts to get the customer what they need. It is a pleasure to deal with you.”
G.L., Torcon
Our company recently ordered 2 RLC-1800 chillers…I’m very positive about the chiller! The chiller is plug and play and very easy to use!
Also the performance is very good. So, in short words, a very good chiller.”
K.V., Thales Group
“Thanks to you and TECA for the efforts and support you have provided for this project…we will be standardizing on your Air Conditioner units going forward.”
G.B., Cygnus Satellite
“Thanks so much…It is always a pleasant surprise to find a company that is excited to work with their customers – especially after the sale has been made.”
A.Y., Northrop Grumman Corporation
“About 20 years ago, [TECA was] recommended to us. Over the years, I have purchased 3 units…Two were removed after ~9 years of flawless service and [one unit] is still working (outdoors!) after ~15 years of service.”
M.H. Califonia Institute of Technology
“It beats the heck out of the system that is currently being used…This thing is working beautifully. Everyone is most impressed. Thanks!!!”
R.Z., Penumbra
“Before we used TECA products, we had half a dozen failed units over in China that my boss had to fix. I’m talking chillers that have only been in service for less than 4 months. In all, there have been at least ten of them go bad over the years. Some of the current orders we have with you are replacement units for the failed ones. We love your products. You are putting the competition to shame. Keep up the good work.”
B.E., Norcimbus OEM
“We were extremely appreciative of the opportunity to try the TECA Cascaded Cold Plate system. We will certainly mention your product to any colleagues who do more frequent dissection work. It was incredibly kind of you to offer the loaner and to take the trouble to make sure that it worked properly for our application.”
“We used the system to facilitate dissection. It was important for us to maintain the integrity of the specimen during dissection. Working in a lab at normal room temperature, we found that a constant temperature of -18C was ideal for this work. It would have been impossible to maintain such a precise temperature outside of a cryostat without the TECA cold plate. It was immensely easier to perform the dissection on the TECA cold plate, and of course also much easier to wipe down the cold plate than to clean a cryostat. We would recommend the TECA cold plate system to any scientist who needs to dissect frozen tissue in any precise manner. Anyone who was doing this regularly would find it an excellent investment because of the time and trouble it saves.”
D.L., Stanford University
“I wanted to extend the Navy’s sincere appreciation for your excellent service and response time. TECA provided a timely and economical quotation for fixing a component that is critical for development of materials of interest to the Navy. TECA has saved the Navy thousands of dollars that would have been incurred due to delays in production. The excellent customer care received by your organization is rare and we wanted you to know how much we appreciate your efforts. We hope you pass this to your management and everyone involved so that they all know that good customer service is very much appreciated and desired.”
J.S., U.S. Navy
“Your company is doing very well in our Vendor Quality & Delivery evaluation system (100 % quality and 99% delivery) and I really appreciate it. Thanks again for your assistance.”
M.B., L-3 Communications
“We enjoyed our visit to TECA; thanks. The TECA team was very nice and helpful. We really appreciate your assistance!!”
H.H. and K.Y., University of Chicago
“Wow! You guys are responsive. I wish all our suppliers were like you.”
J.H., Eastman Kodak
“Your crew did a great job getting the order shipped as quickly as they did. I am grateful. ”
D.Y., AVOR
“Overall I am very pleased and would happily recommend it and buy more if I need them.”
C.B., Seymore Associates
“You take your company and its products seriously … not too many people would go to this step … you have my admiration”
L.R., RIGAS
“Wow, you guys are really on top of things!”
N.N., SPAWAR
“What a nice service, you know… not all the suppliers talk to their customers like this…”
A.L., Motores Eléctricos Sumergibles de México, S. de RL de C.V.
“I am impressed with your fast response”
B.D., Pro-Tech Solutions
“I must compliment you on the quality of your customer support. You have been very helpful and welcoming. There are many reasons to purchase products, but it is always a positive to be able to work with competent and nice people. Thanks again.
D.G., Summa Instruments, Inc.
“The customer is extremely pleased with the results of our cooling solution…but, it could not have been accomplished without TECA. So, again…thank you for your assistance…and our hats off to TECA for a job well done!”
J.S., SAIC
“You are the most efficient vendor that I have. You do good work”
R.W., Tara Products
“I do want to commend TECA on their customer service, as you are one of the nicest vendors I deal with”
D.L., Lear Computing
“I would like to thank you once again on behalf of our company & on behalf of our customer for your great support!
E.B., Modcon Systems Ltd., Israel
“I just received the (2) AHP-1200X units…WOW!…Very impressed with the units, the quick manufacture and delivery…AAA+++. We will definitely look to TECA again for future cooling solutions. Thank you and your team again for the assistance and prompt responses to get us this product in such a short time frame”
J.S., SAIC
“Thanks for your terrific service!”
K.T., MCS Vision
“Thank you very much for your follow-up – it is a great sign you care about your customers!”
P.M., Global Water
“We’ve already done some test runs with the TLC-900 and it works wonderfully. We are very pleased with its performance and features. Thank you for a well made product.”
D.D., Applied Signal Technology, Inc.
“I really appreciate your fast response and follow-up”
E.H., Corning
“I would like thank you for your diligence”
S.A., Automation Controls, Inc
“Thanks for your very good customer service”
M.P., ABB Inc., Canada
“Again thanks for the good service”
Y.H., Qualion Ltd., Israel
“Thank you for your great customer support”
C.S., Aero International, Inc.
“Thanks, to everyone who got this to me so quick. Y’all are the best.”
K.P., L-3 Communications
“I am always impressed with the quality of TECA products. The sheet metal, the workmanship, everything always arrives perfectly.”
J.M., S-C Systems